On one hand, striking a balance between positive and negative communication is crucial for creating a supportive yet realistic environment that promotes growth and success and on the other hand, by carefully selecting words, adhering to grammatical rules, and crafting well-structured sentences, communicators can ensure that their ideas are effectively conveyed to their audience without any misunderstanding.
The effectiveness of our daily communication can be summarized using GEAR mnemonic:
- Green (Positive)
- Effective/Efficient
- Amber (Negative)
- Red (Negative)
A. Green - Positive
1. Clarity
Example:When explaining a complex concept to a colleague, you might say, "Let me break it down into simpler terms so it's easier to understand."
2. Empathy
Example:
If a friend expresses frustration about a difficult situation at work, you could respond with, "I can understand why you feel that way. It sounds like you're going through a tough time."